1. Introduction

Ancorathemes (website url address: http://ancorathemes.Com//) appreciates your business and trust. We are cyprus based company, creating products to enhance your website building experience. Please read this privacy policy, providing consent to both documents in order to have permission to use our services.

2. Data collected data storage location

We are cyprus based company and operate web servers hosted in germany. Our hosting provider hetzner online gmbh adheres to the eu/us “privacy shield”, ensuring that your data is securely stored and gdpr compliant. For more information on hetzner online gmbh privacy policy, please see here: hetzner data privacy policy.

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

support, you have to have one or more envato/ancorathemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.

If you have registered on our website and have a valid support account, you can submit support tickets for assistance.

3. Embedded content

Pages on this site may include embedded content, like youtube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

4. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like google analytics. Cookies generally exist to make your browsing experience better.

5. Who has access to your data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

6.  Security measures

We use the ssl/https protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

7. Your data rights General rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (I.E. Basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

Your privacy is critically important to us. Going forward with the gdpr we aim to support the gdpr standard. Ancorathemes permits residents of the european union to use its service. Therefore, it is the intent of ancorathemes to comply with the european general data protection regulation. For more details please see here: eu gdpr information portal.

8. Third party websites

Ancorathemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ancorathemes, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this privacy policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the service or site. Ancorathemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.